Don’t be that cliche customer service company…How good customer service can lead to free publicity. Unconventional things that separate you in business Don’t suck at customer service Think long term loyalty Building value in an unconventional way through quality customer service Delivering Happiness – Tony Shea zappos Customer service can…

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I’m overworked and overwhelmed…and trying to fix it all. Here’s how timing, schedules and planning are putting me back in control of my time and business. Scheduling Efficiency and Control How to stop being busy The reason I suck at scheduling Why productivity peaks with timed work What I was doing wrong…

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Here’s hiring 101. I need help in my business. You probably do too. We’re growing and scaling and here is how and why. Team Building Lessons Why we are growing and scaling our team up now The reason I am tracking employees now with screenshots – free tool Why customer service actually…

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I’m losing money. PPC problems, nightmares and more. SHIT. Lessons learned to save your business and see more profit. PPC Problems and Saving your Ship Why PPC is harder that you think How I F’ed my business big time Why sales and revenue aren’t the endall Why I recommend and love Hello Profit for…

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